Transformation

Transformation


Project Description
  • 0
  • June 23, 2016

The need to innovate and transform our customer engagement strategies has never been more important. Our customers, their expectations, their journey, and the ways in which they interact with organisations have changed almost beyond recognition and that pace of change is accelerating. Organisations must also transform if they are to thrive in this Brave New Customer World.

Our customers, their expectations, their journey, and the ways in which they interact with organisations have changed almost beyond recognition over the past few years and that pace of change is accelerating. Organisations must also transform if they are to thrive in this Brave New Customer World. Following on from the success of our Customer Engagement Transformation Directors Forums over the last two years this Conference will help delegates in their quest to transform the way they interact with customers in order to reap the rewards of successful engagement.
The need to innovate and transform our customer engagement strategies has never been more important or more urgent and delegates at this Conference will be shown through world class case studies the way forward so they can help deliver success through their own organisations.

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