Showing organisations how
  • effective
  • joined-up
customer and employee engagement strategies and the importance of safe-guarding an organisations information and data can drive improved performance and profitability.

About Us

Annual Summits

Europe’s largest joined-up customer and employee engagement events

Focus Groups

A real-time opportunity to share and raise your views with industry peers


Reputation built up over seven years for world class case study content


Digital platforms with research, downloads, analysis, insights and videos


Industry leading educational webinars providing high quality leads and ROI


Annual Research, an ongoing commitment to gain insight into our rapidly evolving industry

Engage Awards

Only Customer and Employee Engagement Awards showcasing excellence


Industry recognised dynamic websites updated daily and weekly newsletters

find out more...

Contact our Sponsorship team on 01932 506 300 (press 2) or email

Call our Ticket Hotline for ticket packages, 01932 506 300 (Press 1) or email

We are always looking for great case study presentations, call 01932 506 300 (press 3) or email

“One of the best events I’ve attended for years, inspiring thought provoking speakers who were really happy to share their experience and expertise, I loved the format !”

Head of Engagement – HSBC Plc

Sponsoring The Customer Engagement Summit

Meet the Team

World Class Brands

Get in Touch With Us

Get in touch

Welcome to EBM. We put our customers at the heart of everything we do. If you want to enquire about any of our events or require further information please don’t hesitate to get in touch.
We also welcome feedback, let us know if we have helped or alternatively we need to put something right !

The Office

Address: Nicholson House, 41 Thames Street, Weybridge, Surrey, KT13 8JG

Phone: 01932 506 300


Business Hours

Monday - Thursday 9am to 5.30pm

Friday - 9am to 4.30pm

Sat - Sun - Closed