Discover the Future
Automation, AI and Robotics are undoubtedly forming the core of any strategy relating to enhancing customer experience, with new technologies enabling us to create stronger relationships with customers through fast, accurate and consistent responses to their queries. Join us at this unique, interactive and intimate event that will allow you to network with 100+ peers working in similar roles to yourself, as well as giving you the opportunity to hear from global experts, leading edge technology companies and also from organisations implementing automation and AI strategies in the field of customer engagement. Our speakers will be discussing how you can deliver the business value of AI, how you can bring people and technology together to drive digital transformation, how you can use AI in your CRM in order to create and protect customer value, the smart actions of leading companies, critical conversations that you need to have on the road to adoption, and ultimately how to implement intelligence to transform customer engagement. So, whether you’re in a position where you’re wanting to know more about how the use of new technologies is having an impact on how we interact with customers, or if you’re actively rolling out strategies relating to automation, this Forum will be perfect for you as we drill down into these exciting new areas.