The only joined-up customer experience event to drive successful customer and employee engagement strategies for organisations looking to improve customer retention, loyalty and business performance and profitability.
The Customer Engagement Summit is now in its 9th year and recognised as the largest Customer and Employee engagement event in the Europe. In 2016 was once again a huge success held in Central London and attended by 900+ c-level delegates. The Summit attracts superlative feedback from attendees and provides a heady mix of world class case studies across industry sectors.
The summit once again showcases organisations who are getting their customer and employee engagement strategies right, interactive presentations, workshops, panel debates featuring leading
practitioners, economists and academics from around the globe and a host of high level but informal peer to peer networking opportunities, round table sessions and a post event networking party