About us

Since 2009, Engage Business Media (ebm.media) has helped a global community of over 120,000 leaders in Customer Experience, Human Resources, Marketing, and Sales devise and implement winning strategies that appeal to the emotions, needs and desires of their consumers.

Evaluating the complete digital and physical Human Experience a customer has with a brand highlights what more can be done to turn weaknesses into strengths, make existing strengths even stronger and jump on business and engagement opportunities. Our hugely successful and industry leading face-to-face, virtual and hybrid live events include established conferences now running for more than a decade, spanning from one to four days each and attracting up to 2,000 senior industry professionals. We put customers and employees at the heart of everything we do as we continue to develop the industry-leading events and media that ensure we stay at the forefront of our markets.

Who We Do It For

Our events and media are demonstrable platforms for thought leadership, business development, lead generation, and brand awareness. Our reputation and consistently reliable results over the last decade have helped forge strong ongoing relationships with some of the world’s largest and most recognised brands and we are delighted to work with them.

The experience of our highly-engaged, senior end-user audiences is of paramount importance to us and we are extremely proud of the trust they put in us to help to further educate them with examples of excellence and best practice.

our brands

We live and breathe our belief than organisations need to be where their customers are – that is what sits at the very heart of Human Experience. By adopting a more holistic view of customers, both internal and external, and delivering a consistent and appropriate service across all channels; offline, online, social and mobile, these customers become more than data or statistics, they become actual human beings driven by emotion. Emotion plays a key role in Human Experience and decision making and put simply, if your brand makes a person feel a strong, positive and above all, personal connection, they will want to engage.


“Our shared values are timeless. They describe the core principles of what we stand for, how we do things and distinguish our culture.”


It’s about dreaming big and changing the game, we aim high and lead the way, driving initiatives that make us best in its class. When our customers and our employees grow, we grow.


We make every decision and measure every outcome based on how well we serve our customers. We put the customer at the heart of everything we do. Surpassing expectations, every time.


It’s nice to be around happy, motivated, and positive people. It’s good for you, for the team, and for our customers. We look for this. Our employees are our most important asset.


Be yourself, bring your own perspective and you’ll belong. Be real, honest, approachable and work together. Relationships deliver results. We are committed to building a encouraging and caring environment.


We hold ourselves accountable for outcomes and operate with honesty and integrity. When we see a problem, we move to solve it and don’t pass the buck. We do what we say we’ll do.


Our growth is based on mutual success. We set a high personal bar and create a lasting and positive impact within our industries. When we work hard and stay focused we believe anything is possible.


Nothing is more important than the trusted relationships we have with everyone. Integrity is the defining quality of our people and work. Strive to do the right thing, act truthfully and honourably.

Contact Us

If you want to enquire about any of our events or require further information please don’t hesitate to get in touch. We also welcome feedback, let us know if we have helped or alternatively we need to put something right!


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Privacy Policy | Cookie Policy

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